Support
Question, problem or suggestion: write to us and a human replies. Before that, check whether your question is below, as most of them are solved in two taps inside the app.
Frequently asked questions
How do I cancel Premium?
In Settings > Account, in one tap. If you subscribed inside the app, the button takes you to the subscription management of the store where the purchase happened (Google Play or the App Store), which is where auto-renewal is turned off. You keep Premium until the end of the period you already paid for.
Can I bring my collection from another app?
Yes. In Settings > My data > Import from another app, drop your Letterboxd, IMDb or Trakt export, and link your Steam library for games. Queue, archive, ratings and reviews land in the right places, and the lists in the file become collections.
How do I make my profile private?
In Settings > Privacy. With a private profile, every follow request goes through you, and the queue can stay private even when the profile is open. The public share link is separate from that: it only works for as long as you want it to.
I'm not getting notifications.
Check in Settings > Preferences whether the Notifications switch is on for this device, then in the system settings whether NextWish has permission. Each device registers separately: turning it on for your phone does not turn it on for your computer.
A title has the wrong cover or missing information.
Details come from public catalogs (TMDB, IGDB, Deezer, Open Library, Steam), so whatever is wrong there shows up here. Write to us with the title's name: we can fix it on our side, and pass along whatever belongs to the catalog.
How do I delete my account?
In Settings > Session > Delete my account, inside the app, without having to ask anyone. Deletion is permanent and takes the collection, the reviews and the profile with it. Before that you can export everything to a file, in Settings > My data > Download my data.